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Support hours: Monday-Sunday, 9:00 AM - 5:00 PM Central European Time  Typical response time: 24-48 hours

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Prague Explorer
2093 Philadelphia Pike, Unit 1640
Claymont, DE, USA

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Thank you for visiting prague-explorer.com. This site is an independent ticket booking service operated by Prague Explorer. We are not the official Prague Castle website and are not affiliated with, endorsed by, or connected to Prague Castle or its administration. When you book through us, you are asking Prague Explorer to purchase tickets on your behalf and in your name from official channels. We are not a reseller — we charge a service fee for sourcing, verifying, and delivering your tickets, along with customer support seven days a week including holidays. This fee is included in your total, so the amount at checkout may exceed the face value of the ticket. You can also purchase tickets directly from the official Prague Castle ticket office, without our service fee. We provide our booking and concierge service for travelers who prefer the convenience of instant online booking, English-language support, and a single secure checkout. All tickets are genuine and sourced through official channels. Secure checkout is processed through Stripe. All sales are final — please review our Refund Policy before booking. Questions or feedback? Reach us anytime at Customer Support.